Frequently Asked Questions

We serve Lawrence, Eudora, Overland Park, Lenexa, Olathe, Kansas City, and Topeka. However, we typically can move you from and to any location as an agent for National Van Lines.

Yes! You can leave clothes in your dresser, but we ask that you don’t keep any breakables, such as jewelry in your dresser when we move it.

You need to call us ASAP. If we have a deposit from you, we will have more flexibility in moving dates around. As far as a change in address goes, you will just need to call us and let us know so we can make the correct changes on the paperwork. The address change could also affect the quote depending on location.

It depends on when you are moving! If you are moving in the summer, then a month is preferred. In the winter, a few weeks should be sufficient. If you are moving long-distance, then a month and a half to two months is acceptable.

TVs will need to be packed in a box for us to move. We can pack them for you at an additional charge or you can pack them yourselves.

Yes, we do! To give you a price, we will need to know what type of piano it is, and if there are stairs at either location.

Most of our moves are priced at an hourly rate. To decrease the time needed on your move, you can disassemble beds and make sure everything is boxed and ready to be moved.

If you have leftover junk or items that you need donated, we can donate or dispose of them for an additional cost.

We do prefer that you disconnect and reconnect washers and dryers, but our movers can provide this service if absolutely needed.

Yes, you can tip your movers! Movers may only accept cash tips. Any tip amount to our movers is appreciated.

We shrink wrap and wrap your items in moving blankets at no-cost to you. If you want that extra piece of mind, consider purchasing valuation protection. Each move includes free coverage of $0.60 per pound per article. At an additional cost, value protection will cover your items at full value. Ask your move consultant for pricing.

Just give your move consultant a call. They will inform you of any possible price changes.

The movers will calculate and total the bill for you on move day. We accept credit cards, checks, and cash. You can ask the movers to charge the card we have on file from your deposit, or you can provide a new one with the form the movers will provide to you.

Yes! If we disassemble items (beds, tables, etc.) to move them, then we will reassemble them at the delivery address.

We use shrink wrap and moving blankets to keep your items safe during the moving process. These are included in the estimate provided to you. You also have the option to purchase boxes, mattress bags, and other packing materials from us for extra protection.

Yes! We are an agent for National Van Lines and can service a move to any of the lower 48 states, or even internationally!

Wardrobe boxes are the typical option and can be purchased from us for use on move day. Some customers elect to move their clothing on their own. We cannot move clothing that is not packed.

Label the boxes on all sides with the room it came from and the contents of what is packed in the box.

We recommend packing wall hangings in Mirror or Picture boxes. These can be purchased from our packing store or any store that provides moving boxes.

Our moving rates are the same for each day of the week. We do not charge extra for weekends, and we do not work Sundays.

We have been in business for 25 years. Professional Moving & Storage is family-owned, operated, and argued over.